Trustropay is a global payment gateway that enables businesses to accept and process payments from customers worldwide. We support over 100 payment methods, offer instant settlements, and provide comprehensive fraud protection. Our platform is designed for e-commerce, marketplaces, gaming, subscriptions, and various other digital business models.

We operate globally with support for 150+ countries and territories. Our platform handles transactions in multiple currencies and supports local payment methods across Asia, Europe, North America, Latin America, Africa, and Oceania. We're continuously expanding our coverage to serve more markets.

Getting started is easy! Sign up for a merchant account, complete our KYC verification process, integrate our payment gateway using our API or plugins, test in sandbox mode, and go live. Our onboarding team provides support throughout the process, typically taking 2-3 business days from application to activation.

We serve a wide range of industries including e-commerce, SaaS, gaming, digital services, marketplaces, subscription businesses, travel, education, and more. However, we maintain strict compliance standards and don't support certain high-risk categories as outlined in our Terms & Conditions.

Integration time varies based on your platform and technical resources. Using our pre-built plugins (WooCommerce, Shopify, Magento), you can integrate in under an hour. Custom API integration typically takes 1-3 days for experienced developers. We provide comprehensive documentation, code samples, and sandbox testing to streamline the process.

Yes! We offer ready-to-use plugins for WooCommerce, Shopify, Magento, PrestaShop, OpenCart, and other popular e-commerce platforms. These plugins are regularly updated, fully supported, and include all necessary features for payment processing. Download them from our developer portal or respective platform marketplaces.

Our RESTful API is language-agnostic and can be integrated using any programming language that supports HTTP requests. We provide official SDKs and code samples for PHP, Python, Node.js, Java, Ruby, and .NET. The API uses standard JSON format for requests and responses.

Absolutely! We provide a complete sandbox environment that mirrors our production system. You can test all payment flows, webhooks, and error scenarios without processing real transactions. Sandbox credentials are available immediately upon account creation, allowing you to start development right away.

Our pricing is transparent and competitive. We charge a percentage of the transaction amount plus a small fixed fee, varying by payment method and region. There are no setup fees, monthly minimums, or hidden charges. Volume discounts are available for high-transaction merchants. Contact our sales team for a customized quote.

We offer industry-leading settlement speeds of T+1 to T+3 business days. For established merchants with consistent transaction history, same-day settlements are available. All settlements are processed automatically and directly to your designated bank account. You can track all settlements in real-time through the merchant dashboard.

Yes! Our platform fully supports recurring billing and subscription management. You can set up daily, weekly, monthly, or custom billing cycles, manage trials, handle upgrades/downgrades, and automate dunning for failed payments. Our subscription API includes comprehensive features for SaaS and membership businesses.

Yes, both full and partial refunds are supported. You can initiate refunds directly from the merchant dashboard or via API. Refunds are processed instantly and customers typically see the credit within 5-10 business days, depending on their bank. All refund activity is tracked and reported in your account.

Yes, we are PCI DSS Level 1 certified, the highest level of payment card industry security compliance. This means we maintain the most stringent security standards for handling credit card data. By using Trustropay, you reduce your PCI compliance burden as sensitive card data never touches your servers.

We employ multiple layers of fraud protection including machine learning-based fraud detection, 3D Secure authentication, velocity checks, geolocation verification, device fingerprinting, and real-time risk scoring. Our systems analyze hundreds of data points per transaction to identify and block fraudulent activity before it impacts your business.

We maintain bank-level security with 256-bit SSL encryption, regular security audits, and 24/7 monitoring. While we've never experienced a breach, we have comprehensive incident response protocols in place. We're also fully insured and would immediately notify affected parties and authorities as required by GDPR and other regulations.

Yes, all payment data is encrypted and tokenized. We use secure vaults that meet the highest industry standards for data storage. Credit card numbers are never stored in plain text and are replaced with secure tokens. This ensures that even in the unlikely event of unauthorized access, the data would be useless to attackers.